Customer Service
Our Mission is your complete satisfaction
Here at Dupray we strive to be your number one dealer for all steam cleaners, floor scrubbers, carpet cleaners and escalator cleaners, to us Customer Service is our number one priority. We're here to help you with all of your questions from selecting the right piece of equipment for your needs to training you on our equipment we will be there for you.
We Guarantee :
- We will help you find the best piece of equipment for your needs, we will never up sell you.
- We will provide you with all the information you require to make your confident decision.
- We will provide you with our years of expertise with our equipment.
- We will make your purchase as smooth as possible.
- We will ship your equipment with trusted, insured shipping companies.
- We will be there for you with any question you have on your equipment and provide you with a FREE personal training at request.
- We offer you the best post sale service in the industry.
Dupray Industries wants to be certain that you know how to use your equipment because you can have a Ferrari but if you can't drive it well it's worthless. The same principle applies to our equipment, they're very easy to use but if you do use them wrong they won't work at their optimum. Dupray provides all of it's clients with personal training be it in person or on the phone, we also have videos to help you use your equipment.
Technical Support
Dupray Industries is equipped with an extremely knowledgeable and certified team of technicians who are available to assist you with any questions or needs that you have.
Contact us for all questions related to the use of our products.
You may also contact us toll free at 1.800.881.8482